Our Terms and Conditions
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Terms & Conditions – Trego Packers and Movers
By booking our services, you agree to comply with the following terms and conditions. These ensure a smooth, secure, and hassle-free moving experience with Packers and Movers in Bharuch – Trego Packers and Movers.
1. Service Agreement
- Our services include packing, moving, transportation, and storage, as per your booking request.
- Customers must provide accurate details regarding pickup and delivery locations, goods quantity, and special requirements.
2. Booking & Payment
- A confirmed booking is required before initiating any move.
- Payments must be made as per the agreed terms (advance or full payment before delivery).
- Additional charges may apply for extra services not included in the initial quote.
3. Liability & Insurance
- We take utmost care while handling goods but are not liable for damages due to unforeseen events like accidents, natural disasters, or theft.
- Customers can opt for transit insurance for additional protection of their belongings.
4. Cancellation & Rescheduling
- Cancellations must be made at least 24 hours in advance for eligibility for adjustments.
- Rescheduling is subject to availability and may incur additional charges.
5. Restricted Items
- We do not transport hazardous materials, perishable goods, illegal items, or live animals.
- Customers are responsible for disclosing any special handling requirements before booking.
6. Dispute Resolution
- Any disputes shall be resolved amicably. If unresolved, legal jurisdiction will fall under Bharuch, Gujarat.
Privacy Policy
1. Information We Collect
We collect customer information such as name, contact details, and addresses to process relocation requests.
2. How We Use Your Information
- To provide and improve our moving services.
- To communicate regarding bookings and updates.
- To comply with legal obligations.
3. Data Security
We do not share personal data with third parties, except for service fulfillment or legal compliance.
4. Your Rights
Customers can request access, correction, or deletion of their personal data by contacting info@tregopackers.com.
Refund Policy
1. Eligibility for Refund
Refunds are processed only if:
- The service is canceled at least 24 hours in advance.
- The company fails to provide the agreed service.
2. Non-Refundable Cases
Refunds are not applicable in the following cases:
- If the service is completed as per the agreement.
- If cancellations are made after the scheduled pickup.
- If damages occur due to unforeseen events (insurance claims can be filed separately).
3. Refund Processing
- Approved refunds will be processed within 7-10 business days via the original payment method.
- For refund requests, contact info@tregopackers.com.
Contact Us
📍 Office Address: Office No. 101, Aroma Hotel Compound, N.H. No. 8, Post Motali, Ankleshwar – 393001, Dist. Bharuch, Gujarat
📞 Phone: +91 9724864140
📧 Email: info@tregopackers.com
For a safe and hassle-free move, trust Packers and Movers in Bharuch – Trego Packers and Movers! 🚛